Skip to content
BigBoi

Service and parts

Whoever buys a machine wants to know who repairs it

BestQuímica is the official BigBoi distributor in Portugal: 2-year warranty, original parts in stock, consumables for every model and support in Portuguese. Tell us the model and the serial number and we handle the rest.

  • 1Remote diagnosis within 1 business day: many faults are solved with a filter, a fuse or an adjustment.
  • 2Original BigBoi parts (motors, pumps, hoses, remotes) delivered in Portugal.
  • 3Warranty repairs at no cost; out of warranty with a quote first.
  • 4Replacement equipment for trade customers while the repair takes.

Equipment maintenance

Maintenance intervals

What the manufacturer asks to keep the warranty and the performance.

BlowR dryers

The sponge filter is washable: wash it when dirty, let it dry completely and never fit it damp. Do not extend or modify the hose; 5 and 9 m versions exist. BlowR units are not waterproof: store them dry.

SuckR vacuums

Empty and rinse the tank after vacuuming liquids. Change the bag when suction drops and check the HEPA filter; always use original parts to keep the filtration.

WashR washers

Non-detergent pump oil (SAE 10W-30 or 15W-40, API SF or higher) at the first 30 hours and then every 100. Heavy-duty extension lead up to 15 m and never on power boards. The D-IonizR is changed when the outlet TDS rises.

Indicative manufacturer intervals for normal use. In intensive use, shorten them.

Service and parts

Consumables and parts by model

Original filters, bags and cartridges, linked to the store. For other parts, use the form.

Service request

Request service or a part

Give us the model, the serial number (label next to the power cable) and what happens. We reply within 1 business day.